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Who We Are
Marcus Mkhasibe is a South African premium leather goods and fashion brand. Our website address is:
If you have any questions about this Privacy Policy, you can contact us at:
Marcus Mkhasibe
39 Mandlendlovu Road
P.O. Box Umlazi
Durban, 4066
South Africa
Email: info@marcusmkhasibe.com
Alternative Email: marcus@marcusmkhasibe.com
Phone: (+27) 71 634 0353
Information We Collect
When you interact with our website, we may collect personal information including:
- Your name
- Email address
- Telephone number
- Billing and shipping addresses
- Payment and order information
- Any information you provide through our contact forms
- Technical information such as your IP address, browser type, and device information
This information is collected to process orders, improve our services, provide customer support, and protect our website from fraud and abuse.
Comments
If comments are enabled on our website, when visitors leave comments we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent to assist with spam detection.
An anonymized string (hash) created from your email address may be shared with the Gravatar service to determine whether you use it. The Gravatar Privacy Policy is available at https://automattic.com/privacy. Once your comment is approved, your profile picture may be visible publicly alongside your comment.
Media
If you upload images to our website, please avoid uploading images containing embedded location data (EXIF GPS). Visitors may be able to download and extract location information from uploaded images.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies may be used to:
- Remember your preferences.
- Keep you logged into your account.
- Save items in your shopping cart.
- Improve website functionality and performance.
- Analyze website traffic and visitor behavior.
If you leave a comment, you may choose to save your name, email address, and website in cookies for your convenience. These cookies typically remain for one year.
Temporary cookies are also used when you visit our login page to determine whether your browser accepts cookies. Login cookies and display preference cookies may also be used if you have a customer account.
You can disable cookies through your browser settings; however, some website features may not function correctly.
Embedded Content from Other Websites
Pages on this website may include embedded content such as videos, images, maps, or social media feeds.
Embedded content from third-party websites behaves exactly as if you had visited those websites directly. These third-party services may collect data about you, use cookies, and monitor your interaction with their content according to their own privacy policies.
Online Store & Orders
When you place an order through our online store, we collect information necessary to:
- Process and fulfill your order.
- Deliver your products.
- Process payments securely.
- Communicate with you regarding your purchase.
- Handle returns, refunds, or exchanges.
- Comply with legal and accounting obligations.
We do not store your payment card details on our servers. Payments are processed securely through trusted third-party payment providers.
Who We Share Your Data With
We only share your personal information when necessary to operate our business.
This may include:
- Payment gateway providers.
- Courier and delivery companies.
- Website hosting providers.
- Email service providers.
- Spam detection and website security services.
- Government or legal authorities where required by law.
We do not sell or rent your personal information to third parties.
How Long We Retain Your Data
We retain personal information only for as long as necessary to:
- Fulfill your orders.
- Maintain customer service records.
- Meet legal, tax, and accounting obligations.
- Resolve disputes and enforce our agreements.
Comments and their metadata may be retained indefinitely to recognize and approve follow-up comments automatically.
If you create an account on our website, your personal information is stored in your user profile. You may view, edit, or delete most of your personal information at any time, except for your username.
Your Rights
Subject to applicable South African data protection laws, including the Protection of Personal Information Act (POPIA), you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information where legally permitted.
- Withdraw consent where processing is based on consent.
- Object to certain types of data processing.
- Request a copy of your personal information.
To exercise any of these rights, please contact us using the details provided above.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Some website services, such as payment processing, website hosting, analytics, and email communications, may process data on secure servers located outside South Africa. Where this occurs, appropriate safeguards are implemented to protect your personal information.
Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. While we strive to safeguard your data, no method of transmission over the internet or electronic storage is completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be published on this page with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Marcus Mkhasibe
39 Mandlendlovu Road
P.O. Box Umlazi
Durban, 4066
South Africa
Email: info@marcusmkhasibe.com
Alternative Email: marcus@marcusmkhasibe.com
Phone: (+27) 71 634 0353